Telecom Companies make the choices super confusing on purpose – as they tend to misrepresent some products as to what they can do and what they really cost.
There has been an explosion of new telecom options of products and services in the past few years – choosing what is right for your business, can be confusing if you aren’t well informed. These numerous carriers make the choices confusing on purpose as they tend to misrepresent some products can do and what they can and what they really cost.
One of the most prevalent misrepresentations is the “promotional offer”.
This is where a carrier offers artificially low pricing requiring bundles and confusing product names and features. We see a lot of what we call, “Telecom Math” where the more features and products you order, the lower the price. In one carrier’s offerings, the internet alone costs more than the same internet with “mobility phone lines”, They are very vague as to what exactly a mobility line is since it is not cellular and not mobile, but ordering some will cost less than the internet alone. What they don’t tell you is that these unneeded lines are free for a promotional period and then are billed at full price with no notice or option to drop them, or you lose the bundle price which makes everything more expensive. They also do the same trick with TV service which is often not wanted, needed, or ever installed.
Then there is the “no contract” contract. You order the service on a month-to-month basis, somewhere along the service it magically converts to a term contract with early termination fees. In fact, there are many factors that will restart the non-contract, contract by making any number of requests.
The solution for business customers is to work with a professional broker, who represents you, the customer, instead of a company rep who works for the carrier, not for you. The best part is that using a broker does not cost any extra. All carrier services include a sales commission paid to their internal sales department or a broker who represents you, not the carrier!
That’s where Online Technology Associates come in to save the day and your money! Reach out today for a complimentary consultation on what exactly you need and DO NOT NEED for your business today: (770) 446-7199.