Complicated Highway OverPass System with text overlay: What's Complicated But Simple at the Same Time? The Future, My Friend!

What does the future hold for Telecom Services?

How can that be?  Well, as usual, there are many new products coming out – many more choices for you to choose from for your business or home – which makes choosing more complicated. Also, the providers are using new product names and company names, which makes our choosing more complicated! So, what’s the simple part you may ask?

Right now, there are many choices for businesses and several for most homes. The technology, performance, and cost can vary a lot! To make matters worse, it is quite difficult to tell what you are actually getting due to the providers intentionally using terms such as fiber, VoIP, secure, firewall in ways that can be very deceptive to the average consumer… For instance, cable providers use the term “fiber optic” to describe services that have little or no actual fiber in them, so you can’t distinguish “fiber service” from “cable service.” In the future, this will not be an issue since the major cable providers are working hard to convert the cable infrastructure to real fiber. So in the near future, say the next 10 years or so – there will be no cable service, so all wired services will be only fiber.

Let’s talk about Fiber service, the many types of fiber, and fiber providers…Which is the most reliable network: Shared or Dedicated? Broadband service, which is shared, is not going away, in fact, it is expanding rapidly. Government regulations are forcing the providers to share networks, which makes a lot more sense than tearing up the public infrastructure – AKA roads, sidewalks, and other utilities, multiple times so each fiber provider can have their own network installed. Providers are forced to share networks – so that makes it simpler. Also the new technology being used right now, these provider companies can use the same fiber trunks to provide different qualities of service at the same time… so much more simple!

Now we have 4G, 4G LTE, plus the many flavors of 5G… and 6G is already in the works. In the near future, these will all be consolidated into a single technology so all cellular devices will work on all cellular networks. Which is simpler, right? But we still have analog, cellular, digital, and VoIP phone traffic – these all require different equipment. We are already moving to an all VoIP or cellular infrastructure, so voice services will be simpler.

Technology has always been a double-edged sword. Out with the old and in with the new, means we have more functionality and more to learn! Reach out to Online Technology Associates to learn more, or just to chat about what’s available now and how to get your ducks in a row for what’s coming down the line.

Guy working remotely from a coffee shop

Many companies are now using both remote and office-based workers, known as the Hybrid Workforce, and are experiencing new challenges – Aside from lack of supervision and keeping employees on task, it is very common for technical issues to arise. Here are the most common issues and some suggestions for addressing them:

Poor Residential Internet – This is the big one since most residential Internet is not up to the task of handling business applications… Unfortunately, in most areas, there are few if any good choices. However, the common broadband cable or fiber services can be supplemented by using cellular (4G/5G) devices to connect business users only. This can be done through a number of companies that have cellular routers with ethernet ports.

In many cases, the internet is actually acceptable, but the WiFi supplied by your cable company is not. Since most homes have cables with low-voltage outlets, users use WiFi… And this is the first place to make improvements: make sure you have multiple WiFi networks, one for home business purposes, and another for everything – and everyone else!

Most cable and broadband providers equip their routers with one or more WiFi networks – BUT those networks are usually pretty weak. We advise you to turn that WiFi off, connect a separate WiFi router to the modem and place it in a place that is as close as you can get to the business users. If you have a multi-story or very large home, you may need multiple wireless access points (WAPs) to provide a good signal where you need it. If you are using VoIP phones, there are several that can connect over WiFi, so you do not need to place them near the modem or run cable.

YOU NEED SECURITY…who doesn’t – am I right? You would definitely benefit from a VPN router and firewall. There are online services, but it is much better to use a physical device on site to protect valuable information! This also can improve the integrity of the signal for data transmitted over the VPN.   It is always a very good idea to connect the VPN to your office system and not just send the important data over the broadband circuit directly to the internet as this allows you to utilize your office firewall as an additional safeguard. 

New Cell Tower with 5G capabilities.

5G signals are delivered on various platforms with VERY different results – Basically, 5G can be divided into three very different types:

Think of 5G as three different flashlights; the first flashlight has a broad beam but has limited strength and intensity (like a lantern). The second flashlight covers a smaller area (like a traditional flashlight) but is brighter and the third is more like a laser – very, very bright, but has a tiny coverage area…

The most popular 5G is a lower frequency (600-900MHz  range) which is similar to 4G cell service. It covers an area similar to 4G, with very broad coverage, but has limited strength and bandwidth. This is what is being offered by cell carriers now.

Then there is mid-range 5G which covers a smaller area, but with more bandwidth and is stronger.  It uses frequencies in the 30-250 MBPS, giving download speed higher than 4G cellular, but has coverage issues that make it impractical for the current cellular antenna network. This is well suited for fixed applications as opposed to mobile devices since it has a narrow coverage area.

Those big promises you hear about 5G are based on high band, or millimeter wave, using frequencies in the  24-54GHz range. This is more like a laser beam – very strong, has very high bandwidth, and covers a very small area. This high-frequency 5G is suited for very limited areas, often within a building that needs a local network (LAN) with a very high capacity in a small, well-defined space.

However, technology marches on! While 5G is being refined, 6G is on the way with frequencies in the sub-THz range – which is very, very high and very narrow (at least for now). The likely outcome is a network with multiple layers of frequencies for different purposes and types of users.

Want to know more about how this affects you and your options for connectivity? Reach out today for a chat: Online Technology Associates (770) 446-7199.