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OTA in-house services allow us to become your outsourced telecom department.
Telecom and Telecom Expense Management is a necessary service to ensure your company is paying no more than necessary and always has the right services for them. We start with the service carrier selections, then project manage the setup and installation of our services. Next, and the part that other consultants leave out, is that we monitor the circuits we sell, so we know there is a problem, often before you do and take corrective right away to minimize downtime and inconvenience. We also monitor our client’s bills to assure that they are correct and the fees and surcharges are not inflated.
We also check for “bill creep’ which is a tendency for some telecom bills to slowly creep up. When the contracted services are due for renewal, we manage the auto-renewals that most telecom companies have in their terms and conditions and shop for other services to be sure there isn’t a better deal available. Because we are carrier agnostic, we are always looking for the best carrier and services for our clients.
Break-Fix, Low Voltage Cabling, and other related services.
OTA has a nationwide database of technicians, cable techs and other needed boots on the ground wherever we have clients. We keep detailed records on our partner techs to be sure we only use the best and most reliable techs available. When the work is completed, we have the jobber bill the customer directly so there is no markup or inflation of pricing. This is how we provide the complete package we call Telecom Management. Our goal is to truly provide the telecom department t that our clients need, but do not want to pay for. All of the services described are rendered with no additional cost for our involvement.
OTA is a Single Point of Contact for moves, adds, changes, and trouble tickets: We add a layer of support that saves you time and headaches, allowing you to focus on your core business. Imagine an outsourced telecom department that doesn’t cost you a dime!
Online Technology Associates
6264 Crooked Creek Road
Norcross, GA 30092
Mo-Fr: 8 AM – 5 PM
Account Holder Emergency Support: 24/7/365:
Call (770) 446-7199 and press 0