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Carrier Diverse Solutions
We are often asked, “Wouldn’t it be better to have one provider for all of our services?” The answer is that in many cases it is not, especially when guaranteed uptime and maximum reliability are crucial. In these cases, we have a primary voice and/or data circuit and backup circuit from another carrier. That way, if the primary carrier has an outage or a problem, the service would fall over to the other carrier, which is unlikely to have a problem at the same time.
This is a feature no direct carrier can offer you, as they can only sell their carrier’s service.